FAQ

How long does shipping take? Orders are processed within 1-2 business days. Standard delivery typically takes 7-14 business days depending on your location. You'll receive a tracking number as soon as your order ships.

 

What materials are your jewelry made from? Our pieces are crafted from high-quality, hypoallergenic materials including sterling silver, gold and platinum plating, cubic zirconia, and genuine gemstones. Each product page lists the specific materials.

 

What is your return policy? We offer a 30-day return policy on unworn items in their original packaging. If you're not completely in love with your purchase, reach out and we'll make it right.

 

Do you offer gift packaging? Yes! Every Lumière order arrives in elegant signature packaging, perfect for gifting.

 

How do I care for my jewelry? Keep your pieces away from water, perfume, and lotions. Store them in a dry place and gently polish with a soft cloth to maintain their shine.